The Scrapbooking Studio In-Store Return Policy


Returns with Receipt

 

·       If your purchase does not meet your satisfaction, it may be returned or exchanged within 30 days of purchase. There is no requirement to provide identification, if accompanied by a valid receipt.

·       All returns and exchanges must be new, unopened, unused and in original packaging.

·       Refunds will be offered a store gift certificate only.

·       A store gift certificate will be issued for all purchases made using a gift card and gift receipt.

·       Returns purchased with a check require a 10-day waiting period to process.

·       The Scrapbooking Studio reserves the right to limit returns or exchanges regardless of receipt. You are limited to 5 returns per year unless damage product and damage product will be replaced with exact item.

·       A receipt expires after 30 days and is no longer valid for Return with Receipt but will be refunded following criteria for Return without Receipt.


Returns without a Receipt

 

·       A return without receipt is subject to the requirements of valid identification, pricing of refund and tender of payment noted below.

·       To return or exchange an item without receipt, you are required to present a valid photo ID (U.S., Canada or Mexico Driver’s License, U.S. state-issued ID, Canadian Province ID, Passport or U.S. Military ID.) that will be recorded at the time of the return.

·       Information from a customer ID will be retained in a secure database solely for purposes of refund authorization and fraud prevention.

·       Refunds will be given at the item’s lowest price sold within the previous 30 days.

·       Refunds will be in the form of a store gift certificate and/or merchandise exchange.

 

Exceptions to General Return Policy

 

·       Eclips and Silhouette Cameo’s are returnable or exchangeable only if the packaging is unopened and you have a receipt. Items damaged or deemed defective during the manufacturer's warranty period must be returned directly to the manufacturer.

·       NO refunds on pattern papers, cardstock, idea books, magazines

·       NO refunds on seasonal, clearance merchandise

·       GIFT CARDS and PREPAID CARDS - are not returnable or exchangeable.