The Scrapbooking Studio In-Store Return Policy
Returns with Receipt
· If your purchase does not meet your satisfaction, it may be returned or exchanged within 30 days of purchase. There is no requirement to provide identification, if accompanied by a valid receipt.
· All returns and exchanges must be new, unopened, unused and in original packaging.
· Refunds will be offered a store gift certificate only.
· A store gift certificate will be issued for all purchases made using a gift card and gift receipt.
· Returns purchased with a check require a 10-day waiting period to process.
· The Scrapbooking Studio reserves the right to limit returns or exchanges regardless of receipt. You are limited to 5 returns per year unless damage product and damage product will be replaced with exact item.
· A receipt expires after 30 days and is no longer valid for Return with Receipt but will be refunded following criteria for Return without Receipt.
Returns without a Receipt
· A return without receipt is subject to the requirements of valid identification, pricing of refund and tender of payment noted below.
· To return or exchange an item without receipt, you are required to present a valid photo ID (U.S., Canada or Mexico Driver’s License, U.S. state-issued ID, Canadian Province ID, Passport or U.S. Military ID.) that will be recorded at the time of the return.
· Information from a customer ID will be retained in a secure database solely for purposes of refund authorization and fraud prevention.
· Refunds will be given at the item’s lowest price sold within the previous 30 days.
· Refunds will be in the form of a store gift certificate and/or merchandise exchange.
Exceptions to General Return Policy
· Eclips and Silhouette Cameo’s are returnable or exchangeable only if the packaging is unopened and you have a receipt. Items damaged or deemed defective during the manufacturer's warranty period must be returned directly to the manufacturer.
· NO refunds on pattern papers, cardstock, idea books, magazines
· NO refunds on seasonal, clearance merchandise
· GIFT CARDS and PREPAID CARDS - are not returnable or exchangeable.